The Magazine for Owner-Managers
FeaturingPlaying by the rules - Business Ethics Supply Chain management Venture capital CRM Systems
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P8 Employers’ guide to the disciplinary processGot a staff member to discipline? It pays to follow thecorrect procedures. Employment law specialistAlan Knowsley provides a 12-step guide.
P10 Ice cream you scream?
An ex-banker and his wife have got the gourmet icecream market well and truly licked, as Peter Owens reports.
P12 Cover story: Playing by the rules
New Zealand businesses rate highly when it comes to ethical conduct. But that’s not to say there are exceptions – business owners and executives who occasionally bend the rules.By Glenn Baker.
P18 Romancing the venturous
You have a great business idea, or product to develop, but insufficient backing to fund the process? You need a goodventure capital company. By Mark Peart
P27 Supply Chain Management
No more missing links. Carlene du Toit takes a trip along the supply chain to report on some of the latest developments
in getting goods to market.
P30 More bang for your buck
How you choose to pay your staff has a vital impact
on retention and recruitment.
Martin Price reports.
P32 Becoming customer-centric
Patricia Moore reports on the latest CRM technology, and
how, when linked with sound strategies, it can enhance the experiences customers have with your business.